Construction Quality Assurance & Customer Service Representative
Vancouver, BC, Canada
Date posted: Friday, December 6, 2024
As the Customer Care Representative, you will report to the Quality Control Manager, and you will be responsible for the review and repair of any warrantable defects brought to the attention of the Customer Care Department. You will contribute to an overall great customer experience and ensure each project is delivered in accordance with Wesgroup’s performance standards.
You will be in a client-facing role that is responsible for activities related to pre-occupancy and the New Home Warranty, both before and after homeowners take possession of their new homes, ensuring these tasks are completed in a professional, thoughtful, and courteous manner.
Annual Base Salary: The expected salary range for this role is $75,000 – $80,000 per annum. Actual offered salary will depend on individual experience, qualifications, geographic location, market conditions for the role, and internal equity.